1. Introduction

This Privacy Policy explains how BudgetBytes collects, uses, stores, processes, and safeguards your information when you visit our website, request consulting services, submit enquiry forms, sign contracts, make online payments, or communicate with our team through digital channels.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. This policy applies to users across India, with a strong operational focus on Mumbai and other major F&B markets.

2. Information We Collect

We collect only the information required to deliver professional F&B consulting, business planning, digital transformation, marketing strategy, performance analysis, and payment processing services.

a. Personal & Business Information

• Full name, phone number, and email address
• Restaurant, brand, or company name
• Business address, city, and operating location
• Type of F&B business (QSR, cloud kitchen, café, food court, franchise, startup)
• Enquiry details, project briefs, and consultation requirements
• Billing information required for invoicing and payment processing

b. Technical & Usage Data

• IP address, browser type, and operating system
• Device identifiers and access timestamps
• Website navigation patterns and page engagement
• Referral sources, campaign tracking, and traffic analytics

c. Payment Information

When you make payments through integrated gateways such as Razorpay, Stripe, or PayU, we do not store sensitive financial details like card numbers or CVV codes.

• Transaction reference IDs
• Payment status and timestamps
• Billing name and contact details

3. How We Use Your Information

BudgetBytes uses collected data strictly for business operations, service delivery, and continuous improvement.

• To respond to enquiries and consultation requests
• To deliver F&B strategy, operations excellence, growth, and digital services
• To process payments, invoices, and contractual obligations
• To improve website performance, UX, and service offerings
• To share relevant updates, insights, case studies, or reports
• To analyze aggregated trends for internal research and optimization

4. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to enhance user experience and measure engagement.

Cookies help us understand visitor behavior, optimize content related to F&B consulting services, improve site performance, and run analytics. You can disable cookies through browser settings, though some features may not function optimally.

5. Data Sharing & Disclosure

BudgetBytes does not sell, rent, or trade your personal or business data.

Information may be shared only:

• With payment gateway providers (Razorpay, Stripe, PayU) strictly for transaction processing
• With analytics and CRM tools under confidentiality agreements
• To comply with legal, regulatory, or governmental requirements
• To protect our rights, safety, and business integrity

6. Data Security

We use industry-standard security practices including secure servers, encrypted communication, access control, and internal data protection protocols.

While no system is entirely immune to risks, BudgetBytes follows best practices to prevent unauthorized access, misuse, or data loss.

7. Third-Party Links

Our website may contain links to third-party platforms including Swiggy, Zomato, ONDC, social media networks, analytics tools, and payment gateways.

We are not responsible for the privacy practices of external websites. Users are encouraged to review third-party privacy policies independently.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or updates to inaccurate information
• Request deletion of data where legally permissible
• Withdraw consent for marketing communications

Requests can be made by contacting us using the details below.

9. Updates to This Privacy Policy

BudgetBytes may revise this Privacy Policy periodically to reflect changes in services, laws, technology, or payment gateway requirements.

Any updates will be published on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, data handling, or payment processing, please contact us:

• Email: prince.singh@budgetbytes.in
• Phone: +91-9172986700
• Location: Mumbai, India